• Director, Pharmacy Operations-LTC- Relocation Assistance

    Job ID
    2018-1095
    Department
    Pharmacists/Consultants
  • Overview

    Director, Pharmacy Operations - LTC                                                                                                                                           
    Columbia, MO
     
    LOCATION: This position is based out of Springfield, MO
    Relocation Assistance/Relocation Reimbursement:
    If you are looking to relocate to Springfield, MO, we do offer relocation assistance
     
    Are you attending MHA Business Summit March 7 - 9 2018?  Let us know!
    Guardian Pharmacy of Missouri is part of the Guardian Pharmacy network and prides itself on its customer service.  Each team member plays an integral part in the success of the pharmacy.
     
    With 32 locations in 16 states, Guardian Pharmacy Services is the country’s 3rd largest long-term care pharmacy company in the US. For more information, please go to www.guardianpharmacy.net.
     
    WHAT WE ARE LOOKING FOR: We are interested in finding people who want to grow with our organization and be a part of a team. The person in this role will ensure operations of the business are conducted within budget while maintaining a high level of customer service. Responsible for strategic decisions such as determining appropriate operational staffing levels in advance of new business, technology enhancements to improve efficiency, scheduling of licensed staff to meet regulatory guidelines, and regulatory controls appropriate to the business. This includes improving efficiencies and improving labor metrics. The keys to success in this position will be earning the right to lead and building strong customer relationships. Our ideal candidate will have long-term care experience.
     
    TO BE SUCCESSFUL: You must be customer focused and able to maintain customer satisfaction of both internal customers (employees) and external customers.  Also, we are looking for someone to have the following attributes:
     
    Collaborative | Self-Motivated | Performance-Driven                                                                                                          
    Outgoing | Personable | Energetic                                                                                                                                     
    Multi-Tasker | Dependable | Strong Sense of Urgency                                                                                                  
    Strong Business Acumen | Team Player | Building Relationships                                                                                 
    Strong Communication Skills | Verbal & Written
     
    JOB OBJECTIVE:  As a key member of local management team, responsible for ensuring operation of the business is conducted efficiently and accurately while maintaining a high level of customer service.  Provides input for strategic decisions such as determining appropriate operational staffing levels in advance of new business, technology enhancements to improve efficiency, scheduling of staff to meet management guidelines, and regulatory controls appropriate to the business
     
    RESPONSIBILITIES:
    •Ensure all prescriptions are verified, filled and dispensed accurately, timely and within budget               
    •Responsible for scheduling and maintaining appropriate staffing levels to ensure operation runs smoothly within budget   
    •Improve labor metrics. Evaluate operating hours and adjust as needed to meet business demands               
    •Develop supervisory staff; provide input and directions as needed                                                                         
    •Input on identifying and evaluating technology which has potential to improve efficiency in operations   
    •Oversee workflow; identify problem areas and implement process improvements                                                   
    •Develop training procedures manual to include each functional area within the pharmacy                            
    •Oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan  
    •Review existing inventory process and explore implementation of perpetual inventory                               
    •Work with President/Director, Finance & Administration to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retain staff as necessary                                                                                                                                                                 
     •Contribute to production by working as a Pharmacist
    •Customer relations duties as needed and as assigned                                                                                         
    •Develop internal implementation plan and timeline when adding new business                                      
    •Responsible for maintaining and further develop a culture of employee engagement and empowerment
     
    EDUCATION/TRAINING/SKILLS
    •BS in Pharmacy RPh or PharmD. Required                                                                                                                  
    •Valid Missouri Pharmacist license                                                                                                                        
    •BS/PharmD., 5+ year experience as Director/Manager of Pharmacy Operations                                                   
    •3+ years’ experience as Director/Manager of Pharmacy operations leading, managing & coaching successful teams; long-term care experience preferred  
    •Preferably in LTC/Long Term Care, LTC Consulting, MTM, Hospital, Closed Door, Hospice, Behavioral Health, Retail, Mail-Order or high-volume pharmacy  
    •Work with President/Director, Finance & Administration to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue  
    •Evaluate operating hours and adjust as needed to meet business demands                                                           
    •Improve labor metrics                                                                                                                                                
    •Ability to analyze processes and improve efficiencies                                                                                                                                                                                     
    •Lead continuous improvement initiatives for pharmacy operations, Lean Certification is a plus!    
    •Excellent computer skills, including pharmacy operations systems,                                                               
    •Demonstrated the ability to leverage data for problem-solving; Basic financial analysis skills. Proficient using Microsoft Excel (Pivot Tables and V-Lookups)     
    •Ability to develop and implement policies and procedures                                                                                         
    •Takes ownership of tasks required                                                                                                                           
    •Experience managing multiple functional areas                                                                                                  
    •Excellent organization, time management, prioritization skills and be able to perform under pressure and meet deadlines   
    •Excellent written, verbal communication and interpersonal skills                                                                       
    •Experience with state and federal laws and regulations related to pharmacy operations, revenue cycle and state regulations.                                                                                               •Basic knowledge of Fair Employment Practices
     
    Comprehensive benefits package which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance and a company matched 401(k) plan.
    Equal Opportunity Employer M/F/V/D

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