• Fulfillment Technician

    Job ID
  • Overview

    Guardian Mid-South Pharmacy is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy.


    Job Objective:

    Serve the needs of our long-term care residents by monitoring the daily work queues to ensure all filled prescriptions are ready to be delivered through the staging and reconciliation process.



    • Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
    • Strategy and Planning – ability to think ahead, plan and manage time efficiently
    • Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
    • Team Oriented – ability to work effectively and collaboratively with all team members


    • Sort and scan all orders to the correct tote
    • Monitor the delivery dashboard to ensure all prescriptions due on the next run have been scanned and all workflow steps completed
    • Perform checks on each tote to ensure the manifest accurately reflects the contents of the tote
    • Works in all areas of the pharmacy to assist in filling medication orders including TCG, control room, unit dose packing, bulk packaging, prepack wall and compounding
    • Pull labels at regular intervals to keep workflow moving
    • Return medications to shelf routinely throughout the day
    • Assist in quarterly physical inventory process
    • Prioritizes work to ensure prescriptions are filled per delivery schedule
    • Communicate any issues with the Pharmacy Manager or Operations Manager in a timely manner
    • Serve as back-up fill tech or cycle stager as directed by management as business needs require
    • Use appropriate auxiliary labels when needed
    • Provide assistance to other packing line technicians when appropriate
    • Arrange totes according to appropriate routes
    • Sort checked medications into route-specific groups
    • Write up delivery manifests for supplemental medications when necessary
    • Place delivery manifests, supplemental medications, and drug monographs into correct totes
    • Prepare controlled medications for delivery by placing them into bags, as directed
    • Occasionally prepare medications to be mailed by packaging, labeling, and ensuring delivery
    • Maintain clean and orderly scanning area, by keeping supplies, totes, and medications arranged in a logical and practical manner
    • Process previous days delivery sheets by arranging by home, then scanning into document management system for tracking
    • Scan “partial” and “due-all” forms into document management system for tracking and associate them with QS1, as directed
    • Other essential functions and duties may be assigned as needed


    Education: High school diploma or G.E.D.



    • Tennessee Pharmacy Technician license and/or national certification
    • 1 + years Order Entry experience, preferably in high-volume pharmacy
    • Advanced computer skills; pharmacy operations system experience preferred/required
    • Ability to work independently and deliver to deadlines
    • Ability to solve problems with minimal direction
    • Great attention to detail and accuracy
    • Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
    • Quality minded; motivated to seek out errors and inquire when something appears inaccurate


    Flexible Schedule Required: 

    8 hour shift

    Hours of operation are subject to change based on the needs of the pharmacy


    Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.


    All employees are eligible to enroll in our company matched 401(k) plan.



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